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  • Careers

Career Opportunities

If you are looking for genuine career opportunities with an established, reputable company then you are at the right place. We have been distributing goods to the Australian market for over 85 years. We carry over 9000 products in stock at all times and we are continually improving and updating this product range.

If you would like to join our team, just drop us a line. Tell us a bit about yourself and attach a copy of your resume.

Click on any job title to get more details on the position. Alternatively, Find all our current job ads on Seek!

Customer Service Officer

Do you have customer service experience and product knowledge on consumer electronics? If this is you, click to read more!
Apply at Seek

We are looking for a full-time customer service officer to join our close-knit team. The successful applicant will need to learn quickly, have a strong work ethic, and be able to work independently and as a member of a team.

We have been in the consumer electronics industry for over 80 years and have an established reputation and loyal customer base. We pride ourselves on our service, level of knowledge and customer care. While experience in a similar role is an advantage, we welcome any applicant that can demonstrate a great work ethic and attitude.

The Role

As we carry a vast range of products, customer enquiries do touch on a diverse range of product categories and types, therefore it would be beneficial if you had some consumer electronics background. Candidates with prior experience in this industry will be given priority.

To begin with, you may be asked to start off in a warehouse position so you are familiar with systems and processes. From there, once you successfully gain the necessary experience, you will then progress to the (inbound) customer service role (or potentially a customer-facing showroom sales position) for a hands-on experience.

Your day-to-day will involve;

  • Assisting customers with sales. This includes recommending and demonstrating certain products, producing quotes for trade customers and converting sales
  • Taking phone calls and generating sales from online enquiries
  • Answering customer enquiries on various platforms (Zendesk, Social Media etc)
  • Providing ongoing support and problem solving for customers
  • Working closely with warehouse, purchasing, phone sales, accounts and advertising departments
  • Building relationships with customers and suppliers
  • Assisting other departments of the business where required

 

The successful applicant should be able to display the following;

  • At least 2 years' experience in a similar sales position
  • Excellent communication skills in particular phone skills
  • A strong, self-driven work ethic
  • The ability to learn very quickly
  • The capability to build valuable relationships with customers
  • Experience with ERP systems in particular with Microsoft Dynamics 365 Business Central will score favourably

Salary

This is a full-time Monday to Friday position, 40 hours per week with one Rostered Day Off (RDO) per month.

The salary package is $55,000 base, plus 10% super.

6-month probationary period.

During the probationary period, performance will be monitored on a regular basis. A police check is a requirement if the position is offered.

The successful candidate should enjoy stable, long term employment with genuine career development opportunities.

References are required.

Some of the questions we may ask will include:
  • Do you have customer service experience?
  • Have you worked in a call centre before?
  • Do you have experience in a sales role?

Apply for this position

Accounts Receivable/Credit Officer

We are looking for someone to add to our AR team. You will mostly deal with existing customers who have a long history with Radio Parts.
Apply at Seek

We are looking for a full-time Accounts Receivable/Credit Officer to join our close-knit team. The successful applicant will need to learn quickly, have a strong work ethic, and be able to work independently and as a member of a team.
Radio Parts have been in the consumer electronics industry for over 85 years and have an established reputation and loyal customer base. We pride ourselves on our service, level of knowledge and customer care. While experience in a similar role is an advantage, we welcome any applicant that can demonstrate a great work ethic and attitude.

ACCOUNTS RECEIVABLE / CREDIT OFFICER

About the role

You will coordinate and reconcile debtor accounts while building and maintaining strong relationships with internal stakeholders and external customers to ensure agreed payment terms are met, and financial process controls are maintained. 

We are located in West Melbourne, VIC. This is a full-time Monday to Friday position, 40 hours per week with one Rostered Day Off (RDO) per month.

Key Responsibilities

  • AR responsibility for Account customers
  • Daily banking and allocation
  • Manage customer queries and disputes
  • Manage account reconciliations
  • Maintain excel spreadsheets 
  • Liaise with Account Managers to maximise timely account reconciliation
  • Open, close, maintain customer accounts and access

Skills & Experience

  • Applicants with prior experience with Microsoft Dynamics 365 Business Central will be given priority
  • Previous accounts receivable experience 
  • Strong reconciliation and payment allocation skills 
  • Intermediate Excel abilities 
  • Well-developed negotiating, influencing and problem-solving skills 
  • Demonstrated ability to build and maintain strong working relationships
  • Experience with working to tight deadlines

Salary and Performance

  • Starting salary package is $55K base, plus 10% super.
  • Following a successful four-week trial period (paid at the current casual rate), the successful candidate will enter a 6-month probationary period.
  • During the probationary period, performance will be monitored on a regular basis.
  • A National Criminal History Check is a requirement if the position is offered.
  • The successful candidate should enjoy stable, long-term employment with genuine career development opportunities.
  • References are required

Apply for this position

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